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Quality Guarantee & Claims Policy

We believe in our lumber so much that we guarantee it. Our customers can order confidently knowing that each load of lumber will be delivered following the specifications of the NHLA’s rules and sales code. If you find your order doesn’t meet these expectations, contact your Kretz sales representative immediately

Claims Policy

All claims must be made within 14 days.  If you have a claim call your Kretz sales representative immediately.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: 888-903-3133

By email: